Floodwater has been causing chaos in a market town with calls for action to be taken to make sure it does not happen again.
Roads in Beccles were left flooded as drains struggled to cope with the amount of rainfall caused by Storm Henk.
As well as roads being deluged and 'whirlpools' forming, it led to a homeowner's building work being damaged.
A home on Darby Road near Wash Lane had new footings laid next to a fence which was being put up.
After a pipe in a storm drain next to the house burst, gushing water rose above the surface and flattened the building work, with the fence collapsing.
It was the second time that the building work had been damaged by water from the drain.
The elderly woman who lived there expressed frustration and but declined to comment while Anglian Water is working to fix the issue.
Neighbours have called it a "disgrace" that Anglian Water has failed, not once, but twice.
A man in his 60s, who lives nearby and wished to remain unnamed, said: "This is ridiculous, you think you are making improvements to your home when through no fault of your own you are back at square one.
"The damage I know for a fact isn't cheap, but more than that it's not fair, flooding is a big problem, and how do we know this water company is protecting us?
"To me, it seems they are just clearing up their mistakes without an apology which is a shameful disgrace."
Anglian Water says they are working closely with the victim to resolve the issues.
"Our teams went out to carry out a structural survey and begin repairs first thing on Friday morning (5 January).
"We also have a regular maintenance programme on the Beccles town drain and related assets, so they are checked both before and after heavy rainfall.
"We have been in close contact with the customers affected throughout the recent work."
A footpath adjacent to the ongoing works has also been closed while the drain structure is being repaired.
The roundabout at the bottom of Rigbourne Hill also flooded as drains struggled to cope with the volumes of gushing water.
In the same storm, drains on Bluebell Way became blocked as they struggled to cope with the volume of water as the road flooded.
It was described as a "whirlpool" by one witness.
A woman who lives on the road said: "It was quite an unbelievable sight, there was a whirlpool of gushing water overflowing.
"I would be lying if I said I'm not worried that there won't be more issues in future, the worst could be yet to come, as weather and nature is a beast that normally prevails."
Beccles district councillor Sarah Plummer said she has been helping victims of flooding issues at Field View Gardens, near to Bluebell Way.
Mrs Plummer has even had her wellies on, along with other councillors, shovelling debris away.
"This area has previously had low-level flooding of the road but these houses have never before suffered internal flooding.
"The combination of severe storms, changes to the farming style and poor maintenance of the ditches has proved to be catastrophic for the households, with a third occasion of flooding last week.”
Last month saw almost 60pc more rainfall in England than the country's 30-year December average.
It has also been announced that flooded households in eligible areas will be able to apply for up to £500 cash to help with immediate costs.
Households and businesses which have been 'significantly affected' will be eligible for 100 per cent council tax and business rates relief for at least three months.
£300m earmarked for flood defences left unspent
The Environment Agency has been criticised for failing to spend up to £310 million on flood defences that would have protected hundreds of thousands of homes.
The cash was available after Environment Agency bosses underspent in the first two years of the Government's £5.2 billion programme of investment in new flood defences, announced in 2020.
The quango could have used the extra funds for flood defence maintenance but decided not to, according to the National Audit Office, which said the failure put 203,000 properties at greater risk of flooding.
An Environment Agency spokesman said: "We are currently working tirelessly to protect communities."
If you and your family's home has been impacted by the floods then please get in touch by emailing: bruno.brown@newsquest.co.uk
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